Turbo Climb Bankstown

Turbo climb is located next to monkey mania. The area is not very huge but adequate for an hour's play. It was recently renovated so the area is clean. There are briefing for kids prior to the start of the session. They also cater for birthday parties at a minimum of 8 pax. Guardians can sit and watch outside.

2 years ago

We drove an hour and arrived at the session at 10 o clock. None of the kids in our session had started to climb. We were met with a young girl who escalated to her manager / owner Amy. She refused to let the girls climb after an hour in the car. They were so excited. They originally said the 11am was full. They then offered us a place in that. We had friends already in the previous session. They live local. We requested a refund which they declined as “we just don’t do them”. It’s not listed in the conditions that they don’t refund. I totally understand that we were not there before the session but we asked for a little bit of empathy and compassion which was not offered. We won’t be back.

6 months ago

We went there we were late ( because i took.my other daughter to another party and i have only one car) but they did not let my daughter to go inside and climb. They told that this is the policy.... the reason was we did not listen the instructions at the beginning. The problem is this they never told us or the party owner about this policy. If the party owner have been told she would tell the importance of the timing. They ruined the party and children's emotion. They are offered a gift card to use another time.... which is nonsense cause my daughter wants to play with her friends. Not by herself!

7 months ago

A solid hour of fun for the kids today. I could sit outside and watch as the kids climbed safely up and jumped down with a smile on their faces. It took a little bit for them to get the lock/unlock of the clips but once they got it they were off. The workers walked around helping all the kids out as much as they could which meant parents could just chill. Parking is free (with a validated ticket), price is reasonable ($18 for 60 mins) and there is food options at Bankstown Sports if required. Such a good rainy day spot for school holidays. Will return for sure!

4 years ago

Had my daughter's birthday party here. The Turbo Climb experience itself was fine and the young girls who were the party host and helper were absolutely lovely, polite and professional. However, the way the catering was done was absolutely appalling. The state of the table was disgusting - it was sticky and dirty and the mums had to use wipes to clean it and they came out black. The table was only set for 10 kids when I had booked for 12 so the mums also had to move and clean tables for their kids.The kids had to wait ages for their food who were all hungry after the activity. I had to serve the food as the host was trying to work out what was happening in the kitchen. The host explained that there were four other parties on which is why they couldn't bring out the food. The food platters for the adults were only brought out towards the end of the party when all the kids were waiting for cake. The manager was very aware of the issues but offered no resolution. He said there was no rush and we could stay in the room. Then he came back in and told us we all had to leave the party room as another party was starting. Some of the kids were still eating cake. I paid nearly $600 for this party and I expected better - I did not get what I paid for. If you are unable to cater for that many parties, then don't book them or get more staff on.

2 years ago