Vitaland Kids Cafe Miranda

Super disappointed, this cafe used to be great but today was dangerous, grubby, overpriced and unreasonable. We won’t be coming back, unless some changes are made. Toys were broken, or not working/no batteries (kitchen, where are the trolleys?, why is there pet squeaky toys in here?), costumes ripped, soft toys very sad.. my daughter kept commenting on things not working. Climbing frame was super dirty but also broken in areas and not safe. A mini cupcake was $5 and stale, and you can’t open your own snacks - which I understand they are a business but for fussy or restrictive kids who will not eat their menu this is unreasonable - so that is limiting and the sign is simply tacky. The sitting area near the play equipment is coming apart, and has drink dribble marks down the cushions and tables falling apart. Obviously normal grubbiness is expected, but this is beyond and needs a deep clean and for some things to be fixed. I did see a staff member cleaning windows at approx 11:30am.. but I honestly thought the place looked closed it was that bad - staff did not appear happy and there was no music - just a bad vibe.

3 months ago

No customer service at all, this kids cafe is not recommended. They allow partial customers walk in with shoes even kids playing area when this is not permitted. The supervisor and staff all very unprofessional, reception area is unattended. The cafe is dirty and untidy, they even asked for a good review in exchange for free cutlery 😐

2 months ago

Clean place, friendly staff, great food and perfect for kids! My daughter loves this place!

2 weeks ago

We live quite near this kids cafe. It’s clean and tidy. My daughter likes to play the train. There are different activities on special days.Good place for kids!

5 months ago

We would like to come back here more often, because of the convenient location. BUT! When we came to the cafe there was only one child besides us. And for half an hour while we were there everything was very dirty. All the toys were very scattered, which prevented the children from understanding how to play in these areas. We were also very upset that not a single toy worked. There were either no batteries or they were simply broken. Cash registers in the kitchen area, coffee machines. Not a single car or dinosaur, nothing worked. And we all know how important it is for a child for a toy to make some kind of sound. All the dresses were very dirty and they were all on the floor. They need to be dry cleaned, they have an unpleasant smell and I could not put them on my child. We liked the slide and the area with balls, but there was a lot of dust. We were also very disappointed with the doctor's area. It would have been really cool to play there, but there was nothing to play with. You need to buy at least some kind of medical kit for this area. I will be happy to come to you if you at least fix the toys.

4 months ago